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Infographic

THE NETENRICH FALL 2017 STATE OF IT SERVICES REPORT

In an effort to understand the market forces driving IT service providers and their business impacts, NetEnrich conducted a survey of 200 IT professionals working in IT services companies (Managed Service Providers, Value-Added Resellers, Systems Integrators, etc.) with at least 250 employees.

 

Key takeaways from the survey were the priority focus areas for IT service providers this year. Few of them include securing new customers, entering new markets, and strengthening existing customer relationships.

 

View the infographic, for insights on:

  • Top IT services priorities for 2018
  • Biggest challenges for IT service providers
  • Top requests of service provider customers
  • Competitive challenges for IT service firms